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📋 Filing Types Available on ForgeUp Filings Sourced from BSE corporate announcements (equity segment). Companies covered are BSE-listed and most are also listed on NSE. We show only material filings.
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Crompton Greaves Consumer Electricals Ltd

Crompton Greaves Consumer Electricals Ltd: Consumer Commission Orders Refund and Compensation

REGULATORY ▼ Concern Flagged MEDIUM RISK
📅 Filed on BSE: 23 Oct 2026, 07:53 PM IST  ·  BSE ID: 04283f05-cb51-4538-8ce8-fa75cc71565d
View Original BSE Filing (PDF)
💡
In Simple Terms
The company must refund customers for faulty appliances and pay them compensation for the issues.
🤖 AI Summary
  • District Consumer Commission orders Crompton Greaves to refund Rs. 14,886 with 9% interest and Rs. 5,000 compensation.
  • Another commission orders refund of Rs. 21,999 with 12% interest and Rs. 10,000 total for compensation and costs.
  • Orders concern claims of faulty Super Slim Glass Automatic Gas Stove and Quiet Pro plus 90cm inclined Kitchen Chimney.
  • Total direct financial impact from these two orders is Rs. 36,885 plus accrued interest and Rs. 15,000 in compensation/costs.
🔢 Key Numbers — exact figures from BSE filing, not rounded
Refund amount 1
Rs. 14,886/-
Interest rate 1
9% P.A.
Compensation 1
Rs. 5,000/-
Costs 1
Rs. 3,000/-
Refund amount 2
Rs. 21,999/-
Interest rate 2
12% P.A.
Compensation 2
Rs. 5,000/-
Costs 2
Rs. 5,000/-
🏢 How This Affects the Company
💰
Financial Impact
The financial impact is limited to the sum of refunds, interest, and compensation ordered by the consumer commissions, totaling Rs. 36,885 plus interest and Rs. 15,000 for compensation and costs.
⚠️
Risk Impact
This filing indicates ongoing consumer dispute resolution, which could lead to further claims if product quality issues persist.
👥 What This Means For Shareholders
✅
Action Required
No immediate action is required by shareholders. Investors should monitor the frequency and value of such consumer complaints.
👤
Who Is Affected
Shareholders are indirectly affected by costs incurred in resolving consumer disputes and potential brand reputation impact.
🔍
Management Signal
The company is complying with consumer commission directives, signaling adherence to regulatory outcomes.

For information only. Not investment advice. ForgeUp is not SEBI-registered.

👁 Watch List — track these upcoming events
Future consumer commission orders for the company.
Company disclosures on product quality initiatives.
Customer service feedback trends.
MEDIUM RISK Multiple consumer commission orders for faulty products indicate potential product quality control concerns.
💡 Investor Takeaway
Crompton Greaves Consumer Electricals Ltd is ordered to refund Rs. 14,886 and Rs. 21,999 plus interest, and pay Rs. 15,000 in compensation/costs across two separate consumer commission orders.
⚖️ Strengths & Concerns

✅ Positives

  • Company has mechanisms for resolving consumer grievances, as evidenced by its compliance with commission orders.

⚠️ Concerns

  • Two separate consumer commission orders highlight product quality issues leading to financial payouts and customer dissatisfaction.
📅 Company Track Record
Crompton Greaves Consumer Electricals Ltd has faced previous orders from consumer commissions, including a Rs. 10,400 refund for a faulty motor pump and Rs. 15,000 ordered by a consumer commission.

Based on publicly available historical data. For context only.

❓ Frequently Asked Questions
What is the total refund amount ordered by the consumer commissions?
The total refund amount ordered across both commissions is Rs. 14,886/- and Rs. 21,999/-, along with applicable interest.
What compensation and costs has Crompton Greaves been ordered to pay?
Crompton Greaves Consumer Electricals Ltd has been ordered to pay Rs. 5,000/- compensation and Rs. 3,000/- costs in one case, and Rs. 5,000/- compensation and Rs. 5,000/- costs in another.
What products were involved in these consumer commission orders?
The orders involved claims related to a Super Slim Glass Automatic Gas Stove and a Quiet Pro plus 90cm inclined Kitchen Chimney.
Which authorities passed these orders against Crompton Greaves?
The orders were passed by the District Consumer Disputes Redressal Commission, Hyderabad II.

Questions based on this BSE filing only. For information purposes.

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⚠️ For Information Only — Not Investment Advice
ForgeUp Filings provides AI-generated summaries of public BSE exchange announcements (equity segment) for informational purposes only. Nothing here constitutes investment advice or a recommendation to buy, sell, or hold any security. ForgeUp is not a SEBI-registered investment advisor. All financial numbers are sourced directly from BSE filings and shown as-is. Past data is historical only. Please consult a qualified financial advisor before making investment decisions. Data sourced from BSE India public disclosures.
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