Crompton Greaves Consumer Electricals Ltd
Crompton Greaves Consumer Electricals Ltd ordered to refund Rs. 10,400 by Consumer Commission
REGULATORY
● No Immediate Change
LOW RISK
📅 Filed on BSE: 15 Oct 2026, 10:19 AM IST · BSE ID: 69a09ece-dc49-4eea-a03c-64ac5cf846ba
View Original BSE Filing (PDF)
💡
In Simple Terms
A consumer commission ordered Crompton Greaves to refund Rs. 10,400 for a faulty motor pump.
🤖 AI Summary
- District Consumer Disputes Redressal Commission orders Crompton Greaves to refund Rs. 10,400 for a motor pump.
- Order mandates refund of cost, with 7% annual interest for delayed payment.
- Consumer complaint filed for ₹ 1,60,400 due to a malfunctioning motor pump.
- Company received the order on October 14, 2026, relating to a complaint dated September 25, 2026.
🔢 Key Numbers — exact figures from BSE filing, not rounded
Cost of motor pump to be refunded
₹ 10,400/-
Interest rate on default
7% p.a.
Consumer complaint amount claimed
₹ 1,60,400/-
Order received date
14.10.2026
🏢 How This Affects the Company
This order pertains to a single consumer complaint and is unlikely to have a significant impact on the company's overall business operations or market position.
The direct financial impact is limited to the Rs. 10,400 refund amount plus potential interest, which is immaterial to the company's overall financial statements.
There is no expected impact on the company's operations, supply chain, or workforce due to this specific consumer dispute.
This filing highlights the operational risk of product defects leading to consumer complaints and regulatory orders, although the financial exposure is minimal in this instance.
👥 What This Means For Shareholders
✅
Action Required
No action is required from shareholders regarding this specific regulatory order.
👤
Who Is Affected
This order affects the company's financial obligations related to a single consumer claim of Rs. 10,400.
🔍
Management Signal
Management's prompt disclosure of this order signifies adherence to regulatory reporting requirements.
For information only. Not investment advice. ForgeUp is not SEBI-registered.
👁 Watch List — track these upcoming events
Confirmation of refund payment within stipulated timelines.
Future consumer complaint filings and their resolutions.
Company's quarterly financial results for overall performance context.
LOW RISK
Minimal financial impact and isolated nature of the consumer dispute.
💡 Investor Takeaway
Crompton Greaves Consumer Electricals Ltd received a consumer commission order to refund Rs. 10,400 for a motor pump, with a 7% interest penalty for delayed payment.
⚖️ Strengths & Concerns
✅ Positives
- Consumer commission order details a specific monetary impact of Rs. 10,400 to be refunded.
- Company records order receipt date of October 14, 2026, providing timely disclosure.
⚠️ Concerns
- Consumer filed a complaint for ₹ 1,60,400 alleging a malfunctioning motor pump.
- Order includes a provision for 7% annual interest in case of default on payment.
📅 Company Track Record
Crompton Greaves Consumer Electricals has previously disclosed orders including a potential tax impact of ₹5.78 Cr and a solar pumping system order of ₹29.77 Cr from MSEDCL.
Based on publicly available historical data. For context only.
❓ Frequently Asked Questions
What is the order passed against Crompton Greaves Consumer Electricals Ltd?
The District Consumer Disputes Redressal Commission, Delhi ordered Crompton Greaves to refund ₹ 10,400/- for a motor pump.
What is the financial impact of this order on Crompton Greaves?
The direct financial impact is the refund of ₹ 10,400/-, with a 7% p.a. interest charge in case of default.
When did Crompton Greaves receive this order?
Crompton Greaves Consumer Electricals Ltd received the order on October 14, 2026.
What was the reason for the consumer complaint against Crompton Greaves?
The consumer claimed a motor pump purchased under the 'Crompton' brand was not functioning well, leading to a complaint for ₹ 1,60,400/-.
Questions based on this BSE filing only. For information purposes.